Distance Sales Agreement
Parties
SELLER: Tempest Labs, Address: Istanbul 34020, Turkey, Phone: 905075275600, Email: tempestlabsofficial@gmail.com
Hereinafter referred to as the SELLER.
BUYER: Name-Surname, T.C. Identification Number, Address, Phone, Email
Hereinafter referred to as the BUYER.
Purpose of the Agreement
This agreement governs the electronic order placed by the BUYER on the SELLER's website (https://tempestlabs.space/) and outlines the characteristics and sale price of the product(s) specified below. The agreement is established in accordance with the Law No. 4077 on the Protection of Consumers and the Regulation on the Procedures and Principles of Distance Contracts.
Product/Service Delivery
The product/service will be delivered to the person/organization named [Recipient Name] at the address specified by the BUYER: [Delivery Address].
BUYER's Declaration
The BUYER declares that they have read and understood the essential characteristics of the products, sale price, payment method, and delivery information on the SELLER's website and have confirmed the order electronically.
Delivery Time
The product(s) subject to this agreement will be delivered to the BUYER or the specified recipient within the timeframe stated on the website, depending on the distance to the BUYER's location, without exceeding the legal 30-day period.
Delivery to Third Parties
If the product is to be delivered to a third party/organization, the SELLER cannot be held responsible if the recipient refuses to accept the delivery.
SELLER's Responsibility
The SELLER is responsible for delivering the product(s) in good condition, complete, and in accordance with the specifications stated in the order, along with any warranty documents and user manuals.
Payment Condition
Delivery of the product(s) is contingent upon the payment of the product price using the BUYER's preferred payment method. If the payment is not made or canceled in bank records for any reason, the SELLER is relieved of the obligation to deliver the product.
Unauthorized Use of Payment Method
If the BUYER's credit card is used unlawfully by unauthorized persons due to no fault of the BUYER, and the bank or financial institution does not pay the product price to the SELLER, the BUYER is obligated to return the product to the SELLER within 3 days.
Force Majeure
If the SELLER cannot deliver the product(s) within the specified time due to force majeure or extraordinary circumstances preventing transportation, the SELLER must inform the BUYER. In such cases, the BUYER may cancel the order, request a substitute product, or postpone delivery until the situation is resolved. If the BUYER cancels the order, the paid amount will be refunded within 10 days.
Warranty and Repairs
Defective or malfunctioning products, whether covered by a warranty or not, can be sent to the SELLER for repair under warranty conditions. In such cases, shipping costs will be covered by the SELLER.
Typographical Errors
The SELLER is not responsible for typographical errors or incorrect price entries.
Right of Withdrawal
The BUYER has the right to withdraw from the contract within 7 days of delivery. To exercise this right, the BUYER must notify the SELLER via fax, email, or phone within the specified period, and the product must not have been used as per Article 6. If the right of withdrawal is exercised, the product must be returned to the SELLER along with the original invoice and a copy of the delivery receipt. The product price will be refunded within 7 days of receiving these documents. Shipping costs for returns are borne by the BUYER.
The right of withdrawal does not apply to products that cannot be returned due to their nature, such as single-use items, software, DVDs, CDs, cosmetics, and health products, unless their packaging is unopened and unused.
Jurisdiction
In the implementation of this agreement, the Consumer Arbitration Committees and the Consumer Courts in the BUYER's or SELLER's place of residence are authorized, up to the value determined by the Ministry of Industry and Trade.
Acceptance of Terms
By placing an order, the BUYER is deemed to have accepted all terms of this agreement.